"Completely delighted with visit from your engineer today.He came within the designated time slot and worked quickly and efficiently to repair the problem to my washing machine. Very good level of phone contact and excellent service. Thank you."

​Mary Nicholson

"Just like to thank you and your engineer for sorting out our Samsung washing machine on Wednesday. The engineer, who's name I didn't catch,  was great, polite and very professional.He had the part he needed with him and had us up and running very quickly. Thank you."

​Tony

"I am writing to thank you very much for the excellent service you provided in response to our call out to our fridge freezer repair. Simon who attended was excellent, ringing to see if he could pop in on his way through Kettering yesterday and very quickly sorted out the problem, getting our appliance up and working again.It makes a refreshing change to have something sorted so promptly and with no hassle.Well done!  We will use you again, if in the same situation.  Thank you."​

Sally


"Today I had a visit for a repair of my washing machine. I was 10 mins away from home (wasn't sure of their exact arrival time). Received a call from the Engineer, Mitchell, to say he was at my home. He patiently waited for me to arrive. He was pleasant, sociable, efficient and clearly devoted and experienced in his work. The issue was solved within minutes.

Trio Domestic Appliances should be proud to have him on their team. Thank you, Mitchell. I really hope I don't need to see you again, but, if I do have to call again, I would hope it to be you. 10 out of 10 to Mitchell and Trio."

​Mandy


"Fantastic company, I’ve had them out to rescue us twice now over the years and always found them to be brilliant. Thank you so much"​

Loren Radwell


"I wanted to say thank you to the engineer who came out to us on Thursday 10th February early in the morning to fix my Samsung washer dryer. He was quick and speedy, kind and knowledgeable and I had every confidence in him fixing the machine - which he did!Over the years I have had a couple of really quite unpleasant engineers come to fix the machine so the lovely guy who came from Trio was just wonderful. Please do kindly pass on my heartfelt thanks - he's a real good egg!"​

Katrina Rowton-Lee


"After buying a new fridge freezer from Samsung in January, it became faulty. This was very dangerous for me, since I store my insulin and other medications in the fridge.

I made over forty phone calls to Samsung over a period of four months and got nowhere, with them continually passing me from one department to another. Finally, they agreed to send an engineer out to fix the problem.

The engineer - his name is Mr Mitchell - was from Trio Domestic Appliances, based in Wellingborough. His communication skills were fantastic, he recognised my illnesses, and he treated me with so much respect. His manners were amazing, and he made me feel so comfortable - important, since I have been in isolation for nearly 2 years.

Mr Mitchell arrived on time, wore a face mask and gloves, and fixed the problem by replacing the faulty front panel. It was amazing service by a professional engineer, and I could not thank him enough - hence why I have left this review for people to read, so that they can see what a fantastic and honest professional engineer is. I thank Trio Domestic Appliances and engineer Mr Mitchell again. Kind Regards"
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Javaid